Fish Pedicure Academy and Training

Introducing and educating thousands of customers into our treatment is essential, and our mission is to make that experience we provide is a great one.

Fish Pedicure Academy and our Employee Development Program is a key to maximizing the Human assets of our franchise. Training at our FP Academy is assuring every employee is fully capable of contributing to a business strategic objectives while providing customers with great experience.

Training Philosophy

Our training philosophy is based around a simple principle – we want our employees to make a difference. We believe they will benefit from using FP Academy because of an unrivalled combination of:

  • Our unique position as a experienced FP provider
  • Implemented Lean Six Sigma methodology
  • Our access to market-leading technology
  • Our cutting edge methods of working
  • Our team of subject matter experts

Store Employees

Topics covered by the FP Academy training for employees:

  • Facility Operations and Maintenance Procedures
  • Communication and Presenting with Confidence
  • Technical Operations and Care Procedures
  • Bloodborne Pathogens in the Workplace
  • First Aid and Emergency Procedures
  • Personal Protective Equipment (PPE)
  • Health, Safety and Environment
  • Slip, Trip, and Fall Prevention
  • Point of Sale Basic Training
  • Customer Service Skills

Store Managers

Topics covered by the FP Academy training for managers:

  • Working with Legislation and Regulation
  • Technical and Operational Management
  • Basics of Time and Store Management
  • Financial and Strategic Management
  • Facility Operations and Management
  • Persuading and Influencing at Work
  • Managing Challenging Employees
  • Business Ethics and Leadership
  • Recruiting and HR Management
  • Working with local Government
  • Supply and Retail Management

Take a look at other franchise informations